due to high demand, shanghai disney resort parking lots will be at or near full capacity during the weekends and holidays. guests visiting shanghai disneyland and disneytown are advised to take the metro, taxi or other public transportation.
zootopia has officially opened at shanghai disneyland on december 20. as we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit zootopia during its opening period, please understand that admission to zootopia or its new attraction “zootopia: hot pursuit” may not be secured for every guest who enters shanghai disneyland. however, guests will be able to encounter multiple new experiences with a zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise. please also note that overnight queuing for entry to shanghai disneyland on any day is not permitted. guests are encouraged to plan their trip accordingly.
in the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “zootopia: hot pursuit”. downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. in the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. operation of the attraction will be resumed after the completion of all necessary procedures. we appreciate the understanding and cooperation of our guests during this opening period.
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sign language enquiry | guest services | shanghai disney resort-凯发网站
as a courtesy to our guests, sign language interpretation is available at certain shows.
service overview
at specific live shows, shanghai disney resort provides chinese sign language interpretation for guests who are deaf or hard of hearing—available at no extra charge. entertainment shows offering sign language interpretation include:
- frozen: a sing-along celebration
- golden fairytale fanfare
- eye of the storm: captain jack’s stunt spectacular
- stitch encounter
- mickey’s storybook express
- mickey’s storybook adventure
please note that admission to shanghai disneyland is required to experience the above shows.
chinese sign language interpretation reservation
regularly scheduled shows that offer chinese sign language interpretation services require a request made 7 days in advance.
guests can make a reservation through:
- email (please write 'sign language interpretation' in the “your question” column)
- telephone:
400-180-0000 (mainland china)
86-21-3158-0000 (other country/region)